Our services
With you, every step of the way
From the first meeting to ongoing support, we guide you through every step: discovery, consulting, solutions and managed care.
Step 1: Discovery
Understanding your organization first
We take the time to understand your mission, your current tools and your priorities. This step lets us identify your real needs and build on what you already have.
- A clear picture of your current technology environment
- Listening to your processes, constraints and goals
- Identifying pain points and opportunities for improvement
- Priorities set according to your budget and capacity
Step 2: Consulting
Clear answers, concrete next steps
We work with you to clarify your goals and answer your questions, in plain language, with no technical jargon.
- Consulting sessions, remote or on site
- Options explained plainly: benefits, limits, costs
- Web and software accessibility audits (WCAG)
- Neutral, vendor-independent recommendations
- A realistic, step-by-step action plan
Step 3: Solution
Turnkey tools, suited to your reality
We bring you a clear proposal with the tools and support we recommend, then we take care of putting everything in place.
- CRM implementations (including CiviCRM) and management tools
- Microsoft 365 or Google Workspace setup
- Phone systems, email, cloud and backups
- Data migration and training for your team
Step 4: Managed care
A stable, secure, up-to-date environment
If you wish, we stay on board and handle the ongoing follow-up, maintenance and support of your environment.
- Proactive monitoring and preventive maintenance
- Verified backups and a continuity plan
- Management of access, updates and security
- Priority support for your team, in English or French
What we do
Expertise that covers your entire digital environment
One partner. Zero headaches.
Cybersecurity and backups
Antivirus, firewall, anti-ransomware, verified backups and a recovery plan if something goes wrong.
Microsoft 365 and Google Workspace
Turnkey setup, email and file migration, and ongoing administration of your accounts.
Websites and hosting
WordPress sites, online stores, managed hosting, domain names and professional email.
VoIP phone systems
Modern phone systems: local numbers, extensions, voicemail and mobile apps.
CRM and member management
CiviCRM and management tool implementations: donors, members, activities and annual reporting.
Custom development
CRMs and applications built around your processes, for when off-the-shelf tools stop being enough.
See 7 years of client work →Accessibility consulting
WCAG audits of your websites and software, screen-reader testing and a practical remediation plan.
Compliance and data protection
Guidance on Québec’s Law 25, personal information protection and sound data governance.
Not sure where to start? Let’s chat.
The first consultation is free, no strings attached. We reply within one business day.