Project management
What is written nowhere leaves with the person
Documentation is not bureaucracy. It is what lets you replace someone without relearning everything.
Is this for you?
Do you recognise any of these?
One person knows how an essential system works.
Onboarding a new employee takes weeks.
You no longer know which accounts and subscriptions you hold.
For the people who use it
Written in their language, using their own screens.
- User guides
- Internal procedures
- Onboarding procedures
- Knowledge bases
For the people who run it
Enough to take the wheel without guessing.
- Administrator documentation
- Technical and architecture documentation
- Inventory of systems and subscriptions
- Access documentation
For seeing the whole
The view from above, the one almost always missing.
- Process mapping
- Architecture diagrams
- A record of technical decisions
- A written continuity plan
How it works
A clear process, no surprises
Gather
We watch and question the people who know, before they leave.
Write
Short, illustrated, and tested by someone who did not know.
Maintain
Documentation never updated becomes wrong within a year.
In the same family
Technology project management
Where to start? Let’s talk.
First consultation free, no strings attached. We reply within one business day.